Cookie Policy | GOZEN HOST LLC

Last Updated: June 06 – 2025

This Cookie Policy explains how GOZEN HOST (“we”, “us”, “our”) uses cookies and similar technologies on our website and hosting platform. We are committed to protecting your privacy and ensuring our practices are fully compliant with the General Data Protection Regulation (GDPR) and other applicable privacy laws. This policy also explains your choices regarding cookies.

1. What Are Cookies?

Cookies are small text files stored on your device by your web browser when you visit a website. They help websites remember your preferences, understand how you interact with the site, and improve your experience. Some cookies are essential for the operation of the website, while others are used for analytics or personalization.

2. Types of Cookies We Use

a. Essential Cookies

These cookies are necessary for the basic functioning of our website and cannot be switched off in our systems. They are typically set in response to actions you take, such as logging in, setting privacy preferences, or filling in forms.

b. Analytics Cookies (Matomo)

We use self-hosted Matomo Analytics to understand how visitors use our website and services. Matomo is a privacy-friendly, GDPR-compliant analytics platform that gives us 100% data ownership and does not share data with third parties.

  • Matomo uses first-party cookies set on our domain to collect anonymous statistics about website visits, such as page views, time spent on site, and navigation paths.
  • The typical Matomo cookies set may include:
    • _pk_id (visitor ID, 13 months)
    • _pk_ses (session cookie, 30 minutes)
    • _pk_ref (referrer, 6 months)
    • _pk_cvar (custom variables, session)
  • Matomo cookies do not collect personally identifiable information unless you have explicitly provided it (e.g., by submitting a form on our site).
  • We have configured Matomo to anonymize IP addresses and to comply with all relevant privacy regulations.

c. Consent and Opt-Out Cookies

If you provide or withdraw consent for analytics tracking, Matomo may set a cookie to remember your preference (e.g., mtm_consent_removed).

3. Customer Responsibilities

  • Account Security: You are responsible for maintaining the security of your account credentials and all activity conducted through your account.
  • Content Monitoring: You are responsible for all content hosted on your account and for ensuring it complies with this AUP and all applicable laws.
  • Reporting Violations: If you become aware of any violation of this AUP, you must immediately notify GOZEN HOST at abuse[@]gozenhost.com.

4. Enforcement

  • Investigation: GOZEN HOST reserves the right to investigate suspected violations of this AUP.
  • Actions: We may remove content, suspend or terminate accounts, or take other appropriate action if we determine, in our sole discretion, that a violation has occurred.
  • Notification: Where possible, we will notify you of violations and provide an opportunity to remedy the situation, except in cases where immediate action is required for security or legal reasons.
  • Law Enforcement: We will cooperate with law enforcement authorities if required by law or if we believe it is necessary to protect our customers, our network, or the public.

5. Changes to this Policy

GOZEN HOST may update this AUP from time to time. We will notify users of significant changes via email or through your account dashboard. The “Last Updated” date at the top of this page indicates when this policy was last revised.

6. Contact

If you have any questions about this AUP or wish to report a violation, please contact us at:

Email: abuse@gozenhost.com
Address: 8 The Green Ste R, Dover, DE 19901

By using GOZEN HOST services, you agree to abide by this Acceptable Use Policy.